|About Us Barometer World Ltd are leading barometer specialists. If you have any suggestions or comments please email us at email@example.com.
Our Contact details:
Barometer World Ltd
Quicksilver Barn Merton Devon EX20 3DS United Kingdom
Phone: [+44] (0) 1805 603 443
Fax: [+44] (0) 1805 603 344
|Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from North America or anywhere else, you will need to e-mail us to ask cost of shipping and to place an order.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are ready to be shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. (this is a secure site using a 128-bit SSL encryption)
|Shipping And Handling Carriage is an extra cost and is calculated according to the weight and size of parcel. We normally send items in UK by either Post Office Special Delivery service, (whilst we still have a post office nearby!) or heavier/ larger items by carrier (small items by post) For orders of more than one item prices in UK may change (normally less) if a higher amount is required we will contact you first. Prices of carriage are constantly changing and whilst we will send some items at less than carriage costs we can not undertake this in all cases.
Carriage costs overseas are increasing constantly and are subject to volumetric charges. Contact us for price.
Overseas :- all Tax and import duty is the responsibility of the purchaser and is not included in the price of the product.
EEC and all other countries :- Please contact us to calculate the cost of shipping we will then add the cost on after receipt of order.
|Delivery Schedule We deliver your order as soon as possible. Often next day but subject to stock and how busy we are. If time is important please call us (Tuesdays to Fridasy and 1st and 3rd Saturdays) We will normally send your order to you within 7 days . International orders are generally received in under 14 days. If you wish it to be sent to a different address than the card holders then do contact us - we often can.|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 20% VAT is included. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . For USA we charge extra for carriage, we will advise before sending.|
|Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee All our barometers are guaranteed for 12 months from the date of purchase against any defects in manufacture and materials. (many include a 10 year guarantee on movements alone) We seldom have a problem - but contact us if you think there is.
The Guarantee is only valid providing that the barometer has not been tampered with or handled in any unorthodox manner.
In the event of any fault arising within 12 months of purchase, please contact us first before sending the barometer back.
On the rare occasion that your barometer may need repairing after the 12 month guarantee, or if accidental damage occurs, we offer repair service on many types of barometer. Again, please contact us first before sending anything as we have a policy of not accepting parcels unless pre booked with a return parcel number.
|Reaching Us If you need to reach us, please email us on firstname.lastname@example.org, alternatively, you can call on International +44 (0) 1805 603 443 or fax us on +44 (0) 1805 603 344 or write to us at Quicksilver Barn Merton Devon EX20 3DS United Kingdom|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
We want to supply you with the best most suitable goods first time - so ask us if in any doubt - we are here to offer advise where needed but if not asked we can not be at fault when incorrect items are ordered - e-mail us before ordering any item you are not sure about. On the rare occasions that our products are faulty or incorrectly supplied (yes we are human and make some mistakes) we offer a full refund or exchange. Please telephone before returning any item to obtain a return booking number as we will not normally accept a parcel unless pre booked.
Where you are buying as an individual ( for yourself rather than for a business) you have the right to cancel within seven days of your contract with us, or seven days of receipt of the goods (whichever is the longer). If you cancel your order within these times due to change of mind or incorrectly ordered parts or items you will have payment returned less any delivery cost incurred by us when sending to you originally and transaction charges by merchant servcies/banks/PayPal/WorldPay etc (unless faulty or incorrectly supplied) Should you wish to return an order under these regulations then due to the nature of our business we insist you contact us first for a returns booking number which must be displayed clearly on the outside of the packet so we know what it is. This is soley due to the fact that we have had to reject parcels etc not pre booked as some sensless people have sent us leaking mercury items in the past and has been a health and safety issue for us at Barometer World. The statutory time to cancel will be taken as the time when you first contact us about a possible return and we will not refuse a refund once that contact has been made if it fulfills the requirements above provided first contact was within the statutory time frame, but we will wish to try arrange suitable alternatives or days for return as we are not here 7 days a week. We reserve the right to not accept a part cancellation of an order due to our minimum order requirements and costs but will look at each request individually and help where possible. We do not expect to get returns as we have tried hard over many years to supply suitable items for people to use and built up a high degree of expertise here at Barometer World. We do expect customers that are thinking of ordering an item to check with us in advance if they are unceratin of suitabilty or size etc.
There are variations to these rules where we are supplying services or making customised goods - an order for any non standard item which we make specially for you will not be returnable unless faulty or incorrect.
Telephone us on +44 (0) 1805 603 443 anytime between 9.00 and 17.00 GMT, Tuesday to Friday and 1st and 3rd Saturdays.
You may preffer to use an insured, trackable method to return the goods, as we can accept no responsible for lost or damaged items in the return journey. Items should be returned in the same box as sent to avoid damage - but please discuss with us if necessary and a returns ref number clearly visible on teh outside of the box - contcat us foir this as above
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